Fees Transparent and no hidden costs

Fees

Shopping, loading or getting cash - cheap and simple. We keep our fees as low as we can to give you the best value. Below is a list of all the free services offered by your Joker MasterCard and our fees and limits.

General Fees

Card Price
€ 9.99
Card replacement fee
€ 9.99
Card activation
FREE

Loading fees

Bank Transfer
FREE
Sofort Banking
€ 2.50
Joker AufladeCard
Fee paid at POS

Usage fees

E-commerce usage fee
FREE
POS payment fee
FREE
Withdrawal of cash money from ATM
€ 2.99
Chargeback fee
€ 25.00
Forex fee
2.00%

Service fees

Block via website
FREE
First PIN setting
FREE
Change PIN on website
€ 3.50
Balance request on the website
FREE
Customer verification for higher limits
FREE
SMS services
€ 0.50
Card to Card Transfer
€ 0.25

Other fees

Card cancellation
FREE
Transfer of balance to a bank account
€ 5.00
Card renewal fee
€ 7.99 per year
Inactivity Fee (applicable if the card is not used for 6 consecutive months)
€ 2.50 per month
Rejected loadings
€ 10.00